Payment Policy

Payment Policy

Speed Queen USA accepts online payments for washers, dryers, and other products available through our website.

This Payment Policy explains how payments are handled when placing an order.

Accepted Payment Methods

Available payment methods are displayed during checkout.

Payment options may include the payment methods made available by our payment processing providers at the time of purchase.

Payment Authorization

When you place an order, the payment method you provide may be subject to authorization or verification before the order is processed.

Orders may be delayed or canceled if payment cannot be successfully authorized or verified.

Billing Information

Customers are responsible for providing accurate billing information during checkout.

This may include:

• Full name

• Billing address

• Payment information

• Email address

• Other information required to process the transaction

Providing incorrect billing information may delay order processing.

Order Confirmation

After successfully placing an order, customers should receive an order confirmation using the contact information provided during checkout.

An order confirmation does not necessarily mean that an order has been shipped.

Payment Security

Payment information is processed through the payment methods and payment service providers available during checkout.

Customers should never send complete credit card numbers, passwords, or other sensitive payment information through email or other unsecured communication channels.

Refunds

If an approved refund is issued, the refund will generally be returned to the original payment method used for the purchase.

Please see our Return & Refund Policy for additional information about refunds and returns.

Order Cancellations

If you need to cancel an order, contact us as soon as possible.

Cancellation availability may depend on whether the order has already been processed, shipped, or delivered.

Payment Questions

If you experience a payment problem or have a question about a charge associated with your order, please contact Speed Queen USA customer support and provide your order information.

We will work with you to address payment-related questions and order issues.